In these pages, we give you a taste of what we're about - but the best way to find out if and how we can help you to enhance your specific business and lifestyle is to arrange a free, no-obligation, initial "meeting". This is is to help us get to understand your business, and for you to work out more clearly what you need to add to the skills already available within your business. If at the end of it we're both interested in going further, then we can discuss the options. We don't have a fixed programme - each business is different. Otherwise, at least you will have a clearer idea of what you're looking for to help you achieve your goals.
These days technology lets us "meet" virtually. This removes the restriction that used to limit us to our part of NZ. The only thing we ask is that you schedule up to an hour for the meeting to minimise interruptions.
The key tool we use is the internet. Email's long been a part of daily life for most businesses - but for us, it's like the air that we breathe.
When we need to talk with clients we usually use Skype or Jitsi (Zoom alternative), although we still use phones. We also use TeamViewer, which allows us to talk with clients while working with them on their computers. When we need to transfer large files we use DropBox (small files are emailed or sent via TeamViewer). If you're unsure about the whole "virtual advisor" thing, give us a call and we'll show you how it works.
Business services are one-off services (although they can be packed together). We agree on a fee and the deliverables upfront for a specific service. If the task is bigger we agree on the fee and deliverables for the first stage, and after the first, we'll tackle the later stages the same way. If the task is a recurring one (mentoring, reporting, etc) then we'll agree on a monthly payment.
Whatever the situation, you will NEVER receive an unexpected bill from us.
Previously accounting for the past was our core business - but now we follow our passion for helping businesses grow for the future. We can't change your business for you - there's no secret formula. What we can do is help you improve your business in such a way that the benefits keep on keeping on, and don't get eroded away over time.
A key difference in our business is questions. Many people offer answers, but how can we give you answers without asking the right questions? The basic principles don't change (e.g. every business needs to make a profit), but to work towards your goal there are hundreds of questions and thousands of answers. Every business manager always needs to be asking themselves questions - big questions (why am I in business?) and little (or not quite so big) questions (how can I keep customers engaged?). We help you ask the right questions about yourself and your business.
Over 90% of business owners do their best from day to day, but don't focus on growing their business. They fail to work ON the business rather than IN the business, which is a real shame. We know they can do better and have some proven tools and systems to help - as well of course as our training and experience as accountants. Our focus is to help you ask the right questions and to implement the right answers.
If you want to find out more about specific services, choose an area from the options at the top or side.