People
Do we have an HR system that complies with relevant laws and best practice?
Do we understand the legal context of terminations?
Do we conduct proper reference checks to new team members?
Do we have a formal induction process, including our culture?
Do team members know what is expected of them?
Is there formal monitoring of performance?
What is the plan for dealing with poor work performance?
How do we help team members grow and develop?
Does compensation motivate people to optimum performance?
Employment procedure
Do our HR policies and practices comply with all relevant employment laws and by-laws?
How well do we understand the legal context of termination of employment?
Do we conduct reference checks when hiring for positions of trust and responsibility?
Do we have a fair and consistent approach to termination of employment?
Does our exit procedure incorporate a check to ensure all company property used by the team member has been returned?
Performance management
Do we have a formal, documented induction process?
Does our induction process include awareness of the business culture - the way we do things here'?
How effective is the induction process in making new team members productive quickly?
Do team members know what is expected of them in terms of role and responsibilities, and the standards to which they must perform?
Do we monitor team member performance?
Do we provide feedback to our team members on their performance?
Do we have an exit interview process that assists us in determining the real reason a team member is leaving?
Do we have a process for systematically dealing with poor work performance?
Training & development
Do we develop the skills of our people in line with the needs of the business?
Skills base
Do we use position descriptions to guide the recruitment process?
Do we have an interview approach that objectively helps us identify and select the best person for a position?
Do we know if each team member has the necessary skills, to the necessary degree required to carry out their role?
Reward scheme
Does our compensation structure motivate people to optimum performance?
Do we reward people in line with their contribution to the business?
How market competitive is our reward system?
Do we use recognition as a way of motivating and thanking people?
Human resource adequacy
Do we have a human resources strategy for your business that links your people needs to your overall business strategy?