List of articles in category 2014 Title Avoiding appointment disappointment Taking control of your supply chain Six sales tips to boost your confidence Protecting your cash flow The guide to selling on-line What makes your business a great place to work? How to build your personal brand Three tips to improving "your work / life” balance The cheapest way Is not always the best way Multi-channel marketing Using technology to build a great loyalty scheme Four questions that increase your sales Four steps to writing a great eBook Secrets to keep your business looking good Keeping track of your business How to build a "customer journey map" Using webinars to promote your business Take back your time by building a great team Who is influencing your customers? - How to listen on social media Many hands make light work - the value of mentoring Effective meetings - tips to get you in and out efficiently How to create a great website video Six steps to promoting your business on Facebook Filling the gaps - Revisit your business planning Global markets and business etiquette Workplace bullies and how to deal with them Beef up your bottom line 6 strategies to reach your goals Social media tool kit Five website mistakes small businesses should avoid Ways to use Google to build business Business planning in uncertain times How to avoid becoming a customer service robot Gadgets and gizmos - keeping up with technology Tips for effective content marketing Get financially fit Paid advertising Twitter (tips and etiquette) How you know it is time to grow What is in a name Don't give up: why persistence pays off Your most important investment - team training Shifting strategies Proud partners - protecting partnerships Charity starts at work - community matters Members first - creating loyalty programmes Brands come alive at the movies - video marketing Beating business burn out – are you at risk?