Underpromise; overdeliver. (Tom Peters)
While we're confident in our guarantees, they're worthless unless you tell us you think we've let you down so we can put them right. As appliance retailer Alan Martin used to say, "It's the putting right that counts".
Our very competitive professional fees have a fixed fee structure. We encourage you to ask "what will it cost". You'll always be in control. If we ever bill you for something we have not agreed with you up front, we will waive our fees for the year completely - guaranteed!
As part of our fixed fee service you get unlimited email / telephone / TeamViewer support at no extra cost - guaranteed! This means you can email or phone us as often as you like without worrying about costs increasing as you speak - you can relax and concentrate on running your business.
When you email or phone us if we are not available immediately we will contact you within 24 working hours – excluding emergency conditions such as major power blackouts, hospitalisation, etc - guaranteed.
We will always seek to explain things in terms you will understand - guaranteed!
We specialise in personal service to small to medium size owner-managed businesses who use an accounting package of their choice - guaranteed! Of course we provide other services to business owners, but business is our main focus.
You are the sole judge of value - if what we give isn't up to expectations or promises you can pay what you think it is worth without argument – guaranteed!