Business is not financial science; it's about trading, buying and selling. It's about creating a product or service so good that people will pay for it. (Anita Roddick)
Monthly webinars are designed to present key ideas on business principles to those in a position to implement them. We provide a follow-up service to all attendees to encourage you to actually do something about it. After all, no matter how many courses you attend, your business will stay the same unless you implement some new ideas.
Thursday, 26th July 2018
Different customers have different needs. While a small proportion of your customers provide the majority of your business income, a much larger number contribute a lot less.
Join us and we'll show you how to classify your customers into groups. Focus more on your A class customers and be less distracted by those customers who provide a low return.
Targeting and nurturing the individual needs of your customers can help you make the most of your diverse customer list and increase your overall profits.